[techtalk] login problem on a cobalt raq3

[Jen Hamilton]

I have no idea about Cobalt web servers, but if this were a linux box I
would think there may be a problem starting a shell. I'm assuming there is
one because it uses ssh/telnet. If it is racked at an ISP, do they have
support that you can call who will hook up a console (or look at the LCD
display) for you and let you know what comes up? Perhaps a file system is
full. 

The other thing I would look into in the long run is enabling remote
logging (with linux you can set up syslog to do this) to a different
machine just in case the log files are trying to tell you that there is a
problem. That way, even if you can't get into the problem box, you can
check the logging server to see if any errors were reported before it
died.

Good luck!
Jen

On Mon, 11 Jun 2001, Christian MacAuley wrote:

> Hi, everyone!
> 
> I have a Cobalt Raq3, which is a Linux web server appliance that uses
> a web interface and LCD panel for simple administration. For anything
> more advanced i can normally log to it using SSH (or telnet, if it were
> enabled.)
> 
> Yesterday, everything worked fine. Today when i SSH to it i can log in
> and connect, but i don't get a command prompt. I went to the web interface
> and enabled telnet briefly to see what would happen, and in that case
> i got a login prompt, typed my login and password, then nothing. It doesn't
> disconnect, it's just blank.
> 
> I suspected a problem with my passwd file, so i tried to FTP in so i
> could check that out. When i FTPed i couldn't get past PASS. As soon
> as i entered PASS, it just sat there. 
> 
> The next thing i tried was rebooting, which can be done from the web
> interface. Once the box came back up nothing had changed.
> 
> HTTP and HTTPS are still working fine.
> 
> Do you have any ideas about what to try next? I'd like to try things
> that don't require physical access first, because the server is racked
> at an ISP that isn't terribly close to my home. Any ideas that *do* require
> i go over there are certainly welcome though ... but i really don't know
> what i should do.
> 
> Thanks for any suggestions!
> 
> Smiles,
> Christian
> 
> -----------------------------
> Christian MacAuley
> work - http://colortheory.net 
> play - http://jellspace.net
> -----------------------------
> 
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