[Techtalk] Ticketing Software

[Ricardo Dalceno]

Hi all,

We use the OTRS ticket system ( http://www.otrs.org ) to manage all supoort
requests and has been very useful.

2007/5/9, Raquel <raquel at thericehouse.net>:
>
> On Wed, 9 May 2007 09:09:58 -0400
> "Charlotte Oliver" <cmoliver at gmail.com> wrote:
>
> > Heya folks -
> >
> >
> >
> > Can anyone provide recommendations for open-source ticketing
> > software (or other type of issue-tracking system)?
> >
> >
> >
> > I'm familiar with RT from a few years ago, but am wondering if
> > anyone else is using something fabulous and new that they'd
> > recommend?
> >
> >
> >
> > Thanks!
> >
> > Charlotte
> >
>
> I don't know what your usage will be, but I use a ticket system for
> support services and it seems to be working fairly well.  Hesk:
> http://www.phpjunkyard.com/
>
>
> --
> Raquel
> ============================================================
> May the conscience and the common sense of the peoples be awakened,
> so that we may reach a new stage in the life of nations, where
> people will look back on war as an incomprehensible aberration of
> their forefathers!
>   --Albert Einstein
>
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|   Ricardo D Dalceno         |
| rddalceno at gmail.com     |
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