[Techtalk] Debugging/ Troubleshooting book

[Gina Lanik]

On Wed, Jul 31, 2002 at 09:47:15PM -0700, Poppy wrote:
> On Wed, 2002-07-31 at 05:37, Carla Schroder wrote:
> > What I've found is that knowing how things work, and being able to think 
> > analytically does the job. It's not like the Winblows world, where you need 
> > to find the appropriate patch, service pack, or magic combination of reboots 
> > and incantations, because applications are allowed to hose the OS, thereby 
> > introducing a million zillion skillion possible interactions. Unlike the Unix 
> > world, where such interactions are much more limited, plus you can actually 
> > dig under the hood to solve problems.
> 
> As yet another professional troubleshooter, I'd like to weigh in with a
> "me too"  --  Most of troubleshooting is summed up by the following
> (IMO):
> 
> A: A clear idea of what it's supposed to do and how it's acting
> differently
> B: A clear idea of either how it works (underneath the GUI, if
> necessary) _OR_ a good idea of where to find out

Don't know if that book would do it for you but "Essential System
Administration" has done the trick for me serveral times now...

[...]
> Oh, and my favorite source of Windows troubleshooting is often to
> sacrifice a virgin chicken to the computer gods (KFC is acceptable here,
> but chicken cooked at home is preferable) while muttering incantations
> of "Control-Alt-Delete" over the box. ;)

[OT]
Oh, you mean RFC 2321? I tried to implement it already, pictures can be
seen at http://www.geekgrrl.priv.at/misc/office.html
[OT]

cheers,

Gina
-- 
Never trust a computer you can't lift.
-- Stan Masor
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