[techtalk] Woes :\

Kath ranger at optonline.net
Thu Jan 4 17:05:22 EST 2001

Nope Norton is not installed. :(

Well, I just came home, resetup my email account on here and the freaking
thing works :\

Thanks for your help guys and gels.

- Kath the Puzzled

----- Original Message -----
From: "Amy" <amy at bpsinet.com>
To: <techtalk at linuxchix.org>
Sent: Thursday, January 04, 2001 1:18 PM
Subject: Re: [techtalk] Woes :\

> I am assuming you are using Outlook Express on a
> windows machine...if you aren't, these instructions
> for troubleshooting won't mean much. If you are
> on a Mac, I can provide some help there as well.
> There's a GOOD chance nothing is wrong with the
> mail server, and every chance that something is wrong
> with Outlook Express. I deal with this everyday as
> internet tech support. First, if you have Norton
> anti-virus installed, you should check to make sure
> that the incoming mail server name under Tools,
> Accounts, Mail tab, Properties of the account,
> and Servers says your mail server, and not the loopback
> IP of The reason for this is that whenever
> Norton has a slower network, e-mail times out
> when it tries to route your e-mail through them
> to scan it before downloading it to you.
> Also, on the same page, some mail servers
> may or may not require the two bottom checks. Ours
> don't, so I usually check that, because it causes problems
> if people DO have them checked. Also, Check the Advanced
> tab and make sure that nothing is checked there unless you
> are *supposed* to be using SSL connections. Some of this
> stuff has been known to 'magically' change overnight, I know
> that sounds like hooey, but I myself have experienced this
> phenomenon with OE.
> Amy
> ----- Original Message -----
> From: "Kath" <ranger at optonline.net>
> To: <techtalk at linuxchix.org>
> Sent: Thursday, January 04, 2001 7:15 AM
> Subject: [techtalk] Woes :\
> Suddenly, I can no longer receive email sent to kathweb.net.  In Outlook
> Express, I get the following error:
> "A time-out occurred while communicating with the server. Account:
> 'kathweb.net', Server: 'kathweb.net', Protocol: POP3, Port: 110,
> Secure(SSL): No, Error Number: 0x800CCC19"
> Now I have checked, via a portscan, and found that port 110 is open.  I
> login to the box via ssh and type "mail" and see the mail waiting for me.
> haven't installed any new software or anything similar.
> Any ideas?
> - Kath
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