[techtalk] Getting a computer on a network.

[Jenn V.]

moebius at ip-solutions.net wrote:
> 
> Hey All,
> And
> how many office people do you know that need to ping a host?

I find that it saves immense amount of engineer time if the even
remotely clued can do pings and traceroutes and know what they 
mean.

It saves on the 'the internet is down' messages. I far prefer to 
get 'hey, Jenn? Looks like we've lost link to the States - 
traceroutes end at Telstra-Melbourne'.

Even internally, ping lets the vaguely-clued know whether the 
problem is or isn't them.

And being able to do basic diagnostics makes them feel much 
more in control - they don't panic when they know they can 
/do/ something. And they get so enthusiastic when they know
they've been helpful. :)


Jenn V.
-- 
  "We're repairing the coolant loop of a nuclear fusion reactor. 
   This is women's work!"
		Helix, Freefall. http://www.purrsia.com/freefall/

Jenn Vesperman    jenn at simegen.com     http://www.simegen.com/~jenn

************
techtalk at linuxchix.org   http://www.linuxchix.org