[techtalk] winmodem sound driver

Caitlyn Martin caitlyn at netferrets.net
Wed Dec 15 14:41:56 EST 1999


Hi, Jenn,

> Contact pricewatch and tell them that the box they sold you is
> not as advertised and would they please make good by providing
> you with equipment which IS as advertised.
>
> Over here (Australia), at least, you'd have a very VERY strong
> case to take to Small Claims - and the company would know it.

Things are pretty much the same here in the States, which is why I encouraged Theresa to do just that.  My experience, like yours, is that if I am polite but assertive and describe the problem clearly, I get a
reasonable solution.

Regards,
Cait


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