[Jobposts] Systems Engineer (DevOps) at Help.com

Ron D trueabilityjobs at gmail.com
Thu Apr 23 13:42:11 UTC 2015

*Title: **Systems Engineer (DevOps)*
*Location: Austin, TX*

Please visit following Link to Take a shortcut to Help.com recruiter's
inbox and take an Online Technical Interview On a Live Server NOW!

At Help.com, our team of customer service and technology experts is setting
out to build the next generation of customer service software. Our goal is
to give companies the tools they need to delight their customers at
enterprise scale. We want to win the customer service software market by
providing companies and their customers with tools that are powerful and
simple to use. At its core, Help.com is a technology company and we are
looking for a talented systems/devops engineer who can help keep our
application running well. Our ideal candidate loves to automate everything,
including rapid deployment, scaling, monitoring, and error handling.

o You are excited about working at a startup and on a small, talented team.
o You are obsessed (in the best way possible) with uptime, security, and
o You are excited about any combination of JavaScript, Node.js,
microservices, and messaging systems, and can explain to a room full of
engineers why they're such compelling and powerful technologies (and what
their drawbacks are).
o You are active in the open source community or have a desire to start
contributing; our software engineers are constantly learning, using, and
contributing to open source projects.
o You can deliver on time-sensitive projects with ease and adapt to changes
along the way.

o Extensive Linux systems administration and configuration experience
o Extensive experience with AWS, particularly with EC2, S3, and Route 53
o Experience with Docker
o Experience with Nginx
o Experience with Continuous Integration tools like Jenkins
o Experience with a provisioning or automation frameworks like Ansible,
Puppet, or Chef.
o Comfort and experience operating in a 24x7, highly available, scalable
server infrastructure

o Experience with New Relic
o Experience with Node.js
o Familiarity with CDNs and geographically distributed systems
o Experience configuring and optimizing PostgreSQL

All of our positions are based in our office in downtown Austin, TX. We
offer competitive compensation (both cash and equity), an unlimited
vacation policy, as well as fully paid medical benefits (health, dental,
vision) for eligible employees. Best of all, we have the energy, agility,
and fun of a startup. Help.com is an equal opportunity employer and we
value diversity at our company. We do not discriminate on the basis of
race, religion, color, national origin, gender, sexual orientation, age,
marital status, veteran status, or disability status. We are unable to
sponsor visas at this time, so all candidates must be legally authorized to
work in the US.

With Regards,
Ron D

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