[Courses] [Tools] Coordination tools: bug trackers and mailing lists

[Karine Delvare]

Thanks to Steven Walker for reminding me about homework - I had forgotten
I wanted to do it!

Mary, would you agree if I translate your lessons in french and publish
the results on my website?

> -- Homework for bug tracking --
>
> Remember, you can ask if you need help with the homework!
>
> 1. This homework will use the Ubuntu Bugzilla. This bugzilla is located
>    at https://bugzilla.ubuntu.com/ To answer these questions, post bug
>    URLs to this list.
>
>    1.1 Find a problem in firefox.

https://bugzilla.ubuntu.com/show_bug.cgi?id=15990

>    1.2 Find a bug that has been filed but not confirmed. (In the Ubuntu
>    Bugzilla, these are bugs marked NEEDINFO , you'll need to face down
>    Bugzilla's Advanced search to search by status.)

https://bugzilla.ubuntu.com/show_bug.cgi?id=1090

>    1.3 Find a bug that has been fixed (status RESOLVED).

https://bugzilla.ubuntu.com/show_bug.cgi?id=8

>    1.4 Find a bug that has been rejected (status WONTFIX)

https://bugzilla.ubuntu.com/show_bug.cgi?id=1721

> 2. This homework question assumes that you use a Free Software
>    distribution (eg Fedora, Debian, Mandriva, FreeBSD, Ubuntu...) that
>    has a public bug tracker. Ask for the URL if you're not sure. This
>    question is more time consuming: remember, homework is not compulsory
>    and partial answers are all good.
>
>    2.1 Where is your distribution's bug tracker?

http://bugs.gentoo.org/

>    2.2 Find a bug that has been filed against a piece of software you
>        use. (Don't forget, ask if you can't figure out how to search.)

http://bugs.gentoo.org/show_bug.cgi?id=100518

>    2.3 See if you can replicate the bug described in 2.2. If not, why
>        not? If so, can you see anything missing from the bug report?
>        Tell us about it.

I cannot reproduce it. I don't have the same compilation options as the
reporter, but I doubt they have anything to do with that. Now I'm
impatient to know where the reporter's problem comes from :)

>    2.4 Think of a problem you have with software on your distribution.
>        See if you can find out whether a bug has been filed against it
>        yet. (Tell us the search terms you used.) If there doesn't seem
>        to be a bug, draft a bug report and send it to us, and we'll help
>        you file it.

After a firefox update, I couldn't download anything from the web anymore.
It happened twice (two different updates).

I searched for 'firefox download' with no result.
I searched for 'firefox' + comment 'download', got a lot of results but
couldn't find anything useful.
I was unable to reproduce the problem right now, so I'll save the bug
report for next time it happens (so I'll have the precise error message),
but here is the bug report draft :

Summary : Firefox is unable to download any file after being updated.
Details : Whenever I try to download a file with Firefox (be it by
clicking an url, right-clicking and save as, entering the file url in the
urlbar...), I get this error message : "<to be inserted next time I see
the error>". Re-emerging firefox always solved the problem (it happened
twice, and each time I closed Firefox while doing the second emerge, just
to be sure).
Reproducibility : not always.


Karine