[Techtalk] System running, but unresponsive

[Ricardo Dalceno]

Check the X logs (/var/log/). It usually helps.

I think it may be something related to input devices  - X using/not using
evdev driver for input.

If you can, update the system to something newer. 10.04 is 4 years old o.s.

Good luck,

Ricardo D. Dalceno


2014-06-16 16:30 GMT-03:00 David Sumbler <david at aeolia.co.uk>:

> I have an elderly friend who no longer has a car and can walk very
> little.  Without her computer, she is rather cut off.
>
> I had a letter from her this morning (by post) saying that her computer
> (a laptop with Ubuntu 10.04) is not functioning, and briefly describing
> the symptoms.  She had updated some software using Update Manager and
> the computer needed to be rebooted.  But after the reboot the computer
> would not respond to the keyboard nor to mouse clicks.
>
> I can still ssh to her computer, and I can see her desktop using Remote
> Desktop Viewer; but sure enough, although I can move the mouse pointer,
> the computer is otherwise unresponsive.
>
> Unfortunately my friend lives 5 hours drive away from me, and there will
> be absolutely no opportunity for me to visit her for at least the next 6
> weeks.  I can suggest to her that she send the computer to me in the
> next day or two, and I'll then perhaps install Ubuntu 12.04 or even
> 14.04.
>
> But can anyone suggest things I can try first, via ssh, which might
> discover and solve the problem?
>
> David
>
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-- 
Ricardo D. Dalceno
"All the world is a stage"