[Techtalk] hayes external modem not connecting in ubuntu; loopback detected?

Michelle Kountz fangandpheeb at yahoo.com
Thu Apr 13 15:12:41 EST 2006


Hello!

I've been trying to get my external hayes Accura 56k
+fax modem working for some time now in Ubuntu breezy.
(it's model # is 5674US). I've included the results of
my plog, wvdial log, and other stuff below in the
hopes someone can tell me how to get this cranky 
thing working. I gave up on the Networking interface
in ubuntu; I tried pon from the command line instead.
I've edited numerous files, and followed the Dial-up
Modem Howto in Ubuntu. I suspect this is a software
problem, but I don't know enough about Linux to fix
it. I apologize in advance for the long file, but I
wanted to ensure I had enough info to help with the
problem. The modem is on ttyS1 (com 2).
Here are the files:
michelle at mainframe:~$ pon
michelle at mainframe:~$ plog
Apr  9 01:37:52 localhost chat[8571]: ^M
Apr  9 01:38:16 localhost chat[8571]: ATDT8225473^M^M
Apr  9 01:38:16 localhost chat[8571]: CONNECT
Apr  9 01:38:16 localhost chat[8571]:  -- got it
Apr  9 01:38:16 localhost chat[8571]: send (\d)
Apr  9 01:38:17 localhost pppd[8566]: Serial
connection established.
Apr  9 01:38:17 localhost pppd[8566]: using channel 1
Apr  9 01:38:17 localhost pppd[8566]: Using interface
ppp0
Apr  9 01:38:17 localhost pppd[8566]: Connect: ppp0
<--> /dev/ttyS1
Apr  9 01:38:18 localhost pppd[8566]: sent [LCP
ConfReq id=0x1 <asyncmap 0x0> <m agic 0xdd706821>
<pcomp> <accomp>]
michelle at mainframe:~$ plog
Apr  9 01:37:52 localhost chat[8571]: ^M
Apr  9 01:38:16 localhost chat[8571]: ATDT8225473^M^M
Apr  9 01:38:16 localhost chat[8571]: CONNECT
Apr  9 01:38:16 localhost chat[8571]:  -- got it
Apr  9 01:38:16 localhost chat[8571]: send (\d)
Apr  9 01:38:17 localhost pppd[8566]: Serial
connection established.
Apr  9 01:38:17 localhost pppd[8566]: using channel 1
Apr  9 01:38:17 localhost pppd[8566]: Using interface
ppp0
Apr  9 01:38:17 localhost pppd[8566]: Connect: ppp0
<--> /dev/ttyS1
Apr  9 01:38:18 localhost pppd[8566]: sent [LCP
ConfReq id=0x1 <asyncmap 0x0> <magic 0xdd706821>
<pcomp> <accomp>]
michelle at mainframe:~$ plog
Apr  9 01:38:42 localhost pppd[8566]: rcvd [LCP
ConfReq id=0xa <asyncmap 0x0> <magic 0xf193e1ca>
<pcomp> <accomp>]
Apr  9 01:38:42 localhost pppd[8566]: sent [LCP
ConfNak id=0xa <magic 0xe69f51c4>]
Apr  9 01:38:42 localhost pppd[8566]: rcvd [LCP
ConfNak id=0xa <magic 0xe69f51c4>]
Apr  9 01:38:42 localhost pppd[8566]: Serial line is
looped back.
Apr  9 01:38:42 localhost pppd[8566]: sent [LCP
TermReq id=0xb "Loopback detected"]
Apr  9 01:38:42 localhost pppd[8566]: rcvd [LCP
TermReq id=0xb "Loopback detected"]
Apr  9 01:38:42 localhost pppd[8566]: sent [LCP
TermAck id=0xb]
Apr  9 01:38:42 localhost pppd[8566]: rcvd [LCP
TermAck id=0xb]
Apr  9 01:38:42 localhost pppd[8566]: Connection
terminated.
Apr  9 01:38:43 localhost pppd[8566]: Exit.
michelle at mainframe:~$ pon
michelle at mainframe:~$ plog
Apr  9 01:45:42 localhost chat[8824]: abort on (NO
ANSWER)
Apr  9 01:45:42 localhost chat[8824]: abort on
(DELAYED)
Apr  9 01:45:42 localhost chat[8824]: send (ATZ^M)
Apr  9 01:45:42 localhost chat[8824]: expect (OK)
Apr  9 01:45:42 localhost chat[8824]: ATZ^M^M
Apr  9 01:45:42 localhost chat[8824]: OK
Apr  9 01:45:42 localhost chat[8824]:  -- got it
Apr  9 01:45:42 localhost chat[8824]: send
(ATDT8225473^M)
Apr  9 01:45:43 localhost chat[8824]: expect (CONNECT)
Apr  9 01:45:43 localhost chat[8824]: ^M
michelle at mainframe:~$ plog
Apr  9 01:45:42 localhost chat[8824]: abort on (NO
ANSWER)
Apr  9 01:45:42 localhost chat[8824]: abort on
(DELAYED)
Apr  9 01:45:42 localhost chat[8824]: send (ATZ^M)
Apr  9 01:45:42 localhost chat[8824]: expect (OK)
Apr  9 01:45:42 localhost chat[8824]: ATZ^M^M
Apr  9 01:45:42 localhost chat[8824]: OK
Apr  9 01:45:42 localhost chat[8824]:  -- got it
Apr  9 01:45:42 localhost chat[8824]: send
(ATDT8225473^M)
Apr  9 01:45:43 localhost chat[8824]: expect (CONNECT)
Apr  9 01:45:43 localhost chat[8824]: ^M
michelle at mainframe:~$ plog
Apr  9 01:45:42 localhost chat[8824]: abort on (NO
ANSWER)
Apr  9 01:45:42 localhost chat[8824]: abort on
(DELAYED)
Apr  9 01:45:42 localhost chat[8824]: send (ATZ^M)
Apr  9 01:45:42 localhost chat[8824]: expect (OK)
Apr  9 01:45:42 localhost chat[8824]: ATZ^M^M
Apr  9 01:45:42 localhost chat[8824]: OK
Apr  9 01:45:42 localhost chat[8824]:  -- got it
Apr  9 01:45:42 localhost chat[8824]: send
(ATDT8225473^M)
Apr  9 01:45:43 localhost chat[8824]: expect (CONNECT)
Apr  9 01:45:43 localhost chat[8824]: ^M
michelle at mainframe:~$ plog
Apr  9 01:46:33 localhost pppd[8823]: rcvd [LCP
ConfReq id=0xa <asyncmap 0x0> <magic 0x495ef85b>
<pcomp> <accomp>]
Apr  9 01:46:33 localhost pppd[8823]: sent [LCP
ConfNak id=0xa <magic 0x4a0a3381>]
Apr  9 01:46:33 localhost pppd[8823]: rcvd [LCP
ConfNak id=0xa <magic 0x4a0a3381>]
Apr  9 01:46:33 localhost pppd[8823]: Serial line is
looped back.
Apr  9 01:46:33 localhost pppd[8823]: sent [LCP
TermReq id=0xb "Loopback detected"]
Apr  9 01:46:33 localhost pppd[8823]: rcvd [LCP
TermReq id=0xb "Loopback detected"]
Apr  9 01:46:33 localhost pppd[8823]: sent [LCP
TermAck id=0xb]
Apr  9 01:46:33 localhost pppd[8823]: rcvd [LCP
TermAck id=0xb]
Apr  9 01:46:33 localhost pppd[8823]: Connection
terminated.
Apr  9 01:46:34 localhost pppd[8823]: Exit.
PON FILE
Apr  9 02:19:13 localhost pppd[9856]: pppd 2.4.3
started by michelle, uid 1000
Apr  9 02:19:14 localhost chat[9857]: abort on (BUSY)
Apr  9 02:19:14 localhost chat[9857]: abort on (NO
CARRIER)
Apr  9 02:19:14 localhost chat[9857]: abort on (VOICE)
Apr  9 02:19:14 localhost chat[9857]: abort on (NO
DIALTONE)
Apr  9 02:19:14 localhost chat[9857]: abort on (NO
DIAL TONE)
Apr  9 02:19:14 localhost chat[9857]: abort on (NO
ANSWER)
Apr  9 02:19:14 localhost chat[9857]: abort on
(DELAYED)
Apr  9 02:19:14 localhost chat[9857]: send (ATZ^M)
Apr  9 02:19:14 localhost chat[9857]: expect (OK)
Apr  9 02:19:14 localhost chat[9857]: ATZ^M^M
Apr  9 02:19:14 localhost chat[9857]: OK
Apr  9 02:19:14 localhost chat[9857]:  -- got it
Apr  9 02:19:14 localhost chat[9857]: send
(ATDT8225473^M)
Apr  9 02:19:14 localhost chat[9857]: expect (CONNECT)
Apr  9 02:19:14 localhost chat[9857]: ^M
Apr  9 02:19:38 localhost chat[9857]: ATDT8225473^M^M
Apr  9 02:19:38 localhost chat[9857]: CONNECT
Apr  9 02:19:38 localhost chat[9857]:  -- got it
Apr  9 02:19:38 localhost chat[9857]: send (\d)
Apr  9 02:19:39 localhost pppd[9856]: Serial
connection established.
Apr  9 02:19:39 localhost pppd[9856]: using channel 3
Apr  9 02:19:39 localhost pppd[9856]: Using interface
ppp0
Apr  9 02:19:39 localhost pppd[9856]: Connect: ppp0
<--> /dev/ttyS1
Apr  9 02:19:40 localhost pppd[9856]: sent [LCP
ConfReq id=0x1 <asyncmap 0x0> <magic 0x37cdabf3>
<pcomp> <accomp>]
Apr  9 02:20:05 localhost last message repeated 8
times
Apr  9 02:20:05 localhost pppd[9856]: rcvd [LCP
ConfReq id=0x1 <asyncmap 0x0> <magic 0x37cdabf3>
<pcomp> <accomp>]
Apr  9 02:20:05 localhost pppd[9856]: sent [LCP
ConfNak id=0x1 <magic 0x1108a49f>]
Apr  9 02:20:05 localhost pppd[9856]: rcvd [LCP
ConfNak id=0x1 <magic 0x1108a49f>]
Apr  9 02:20:05 localhost pppd[9856]: sent [LCP
ConfReq id=0x2 <asyncmap 0x0> <magic 0xa08949e4>
<pcomp> <accomp>]
Apr  9 02:20:05 localhost pppd[9856]: rcvd [LCP
ConfReq id=0x2 <asyncmap 0x0> <magic 0xa08949e4>
<pcomp> <accomp>]
Apr  9 02:20:05 localhost pppd[9856]: sent [LCP
ConfNak id=0x2 <magic 0xcdeaba3b>]
Apr  9 02:20:05 localhost pppd[9856]: rcvd [LCP
ConfNak id=0x2 <magic 0xcdeaba3b>]
Apr  9 02:20:05 localhost pppd[9856]: sent [LCP
ConfReq id=0x3 <asyncmap 0x0> <magic 0xa4ea1177>
<pcomp> <accomp>]
Apr  9 02:20:05 localhost pppd[9856]: rcvd [LCP
ConfReq id=0x3 <asyncmap 0x0> <magic 0xa4ea1177>
<pcomp> <accomp>]
Apr  9 02:20:05 localhost pppd[9856]: sent [LCP
ConfNak id=0x3 <magic 0x4ff4f5fd>]
Apr  9 02:20:05 localhost pppd[9856]: rcvd [LCP
ConfNak id=0x3 <magic 0x4ff4f5fd>]
Apr  9 02:20:05 localhost pppd[9856]: sent [LCP
ConfReq id=0x4 <asyncmap 0x0> <magic 0xbe279c3f>
<pcomp> <accomp>]
Apr  9 02:20:05 localhost pppd[9856]: rcvd [LCP
ConfReq id=0x4 <asyncmap 0x0> <magic 0xbe279c3f>
<pcomp> <accomp>]
Apr  9 02:20:05 localhost pppd[9856]: sent [LCP
ConfNak id=0x4 <magic 0x4202edaf>]
Apr  9 02:20:05 localhost pppd[9856]: rcvd [LCP
ConfNak id=0x4 <magic 0x4202edaf>]
Apr  9 02:20:05 localhost pppd[9856]: sent [LCP
ConfReq id=0x5 <asyncmap 0x0> <magic 0x42be821a>
<pcomp> <accomp>]
Apr  9 02:20:05 localhost pppd[9856]: rcvd [LCP
ConfReq id=0x5 <asyncmap 0x0> <magic 0x42be821a>
<pcomp> <accomp>]
Apr  9 02:20:05 localhost pppd[9856]: sent [LCP
ConfNak id=0x5 <magic 0x8c1b2c5a>]
Apr  9 02:20:05 localhost pppd[9856]: rcvd [LCP
ConfNak id=0x5 <magic 0x8c1b2c5a>]
Apr  9 02:20:05 localhost pppd[9856]: sent [LCP
ConfReq id=0x6 <asyncmap 0x0> <magic 0x68d83f79>
<pcomp> <accomp>]
Apr  9 02:20:05 localhost pppd[9856]: rcvd [LCP
ConfReq id=0x6 <asyncmap 0x0> <magic 0x68d83f79>
<pcomp> <accomp>]
Apr  9 02:20:05 localhost pppd[9856]: sent [LCP
ConfNak id=0x6 <magic 0xffcab1f1>]
Apr  9 02:20:05 localhost pppd[9856]: rcvd [LCP
ConfNak id=0x6 <magic 0xffcab1f1>]
Apr  9 02:20:05 localhost pppd[9856]: sent [LCP
ConfReq id=0x7 <asyncmap 0x0> <magic 0xcf03368a>
<pcomp> <accomp>]
Apr  9 02:20:05 localhost pppd[9856]: rcvd [LCP
ConfReq id=0x7 <asyncmap 0x0> <magic 0xcf03368a>
<pcomp> <accomp>]
Apr  9 02:20:05 localhost pppd[9856]: sent [LCP
ConfNak id=0x7 <magic 0x9953e3e>]
Apr  9 02:20:05 localhost pppd[9856]: rcvd [LCP
ConfNak id=0x7 <magic 0x9953e3e>]
Apr  9 02:20:05 localhost pppd[9856]: sent [LCP
ConfReq id=0x8 <asyncmap 0x0> <magic 0x2832d3ee>
<pcomp> <accomp>]
Apr  9 02:20:05 localhost pppd[9856]: rcvd [LCP
ConfReq id=0x8 <asyncmap 0x0> <magic 0x2832d3ee>
<pcomp> <accomp>]
Apr  9 02:20:05 localhost pppd[9856]: sent [LCP
ConfNak id=0x8 <magic 0xbfbd0681>]
Apr  9 02:20:05 localhost pppd[9856]: rcvd [LCP
ConfNak id=0x8 <magic 0xbfbd0681>]
Apr  9 02:20:05 localhost pppd[9856]: sent [LCP
ConfReq id=0x9 <asyncmap 0x0> <magic 0x7c19f3f4>
<pcomp> <accomp>]
Apr  9 02:20:05 localhost pppd[9856]: rcvd [LCP
ConfReq id=0x9 <asyncmap 0x0> <magic 0x7c19f3f4>
<pcomp> <accomp>]
Apr  9 02:20:05 localhost pppd[9856]: sent [LCP
ConfNak id=0x9 <magic 0x8ef0949b>]
Apr  9 02:20:05 localhost pppd[9856]: rcvd [LCP
ConfNak id=0x9 <magic 0x8ef0949b>]
Apr  9 02:20:05 localhost pppd[9856]: sent [LCP
ConfReq id=0xa <asyncmap 0x0> <magic 0x86e736c>
<pcomp> <accomp>]
Apr  9 02:20:05 localhost pppd[9856]: rcvd [LCP
ConfReq id=0xa <asyncmap 0x0> <magic 0x86e736c>
<pcomp> <accomp>]
Apr  9 02:20:05 localhost pppd[9856]: sent [LCP
ConfNak id=0xa <magic 0xbddedfbe>]
Apr  9 02:20:05 localhost pppd[9856]: rcvd [LCP
ConfNak id=0xa <magic 0xbddedfbe>]
Apr  9 02:20:05 localhost pppd[9856]: Serial line is
looped back.
Apr  9 02:20:05 localhost pppd[9856]: sent [LCP
TermReq id=0xb "Loopback detected"]
Apr  9 02:20:05 localhost pppd[9856]: rcvd [LCP
TermReq id=0xb "Loopback detected"]
Apr  9 02:20:05 localhost pppd[9856]: sent [LCP
TermAck id=0xb]
Apr  9 02:20:05 localhost pppd[9856]: rcvd [LCP
TermAck id=0xb]
Apr  9 02:20:05 localhost pppd[9856]: Connection
terminated.
Apr  9 02:20:06 localhost pppd[9856]: Exit.

WVDIAL LOG
michelle at mainframe:~$ sudo wvdial
--> WvDial: Internet dialer version 1.54.0
--> Initializing modem.
--> Sending: ATZ
ATZ
OK
--> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
OK
--> Modem initialized.
--> Sending: ATDT822-5473
--> Waiting for carrier.
ATDT822-5473
CONNECT 115200
--> Carrier detected.  Starting PPP immediately.
--> Starting pppd at Sun Apr  9 01:53:44 2006
--> pid of pppd: 9086

michelle at mainframe:~$ tail -f /var/log/syslog
Apr  9 01:46:33 localhost pppd[8823]: sent [LCP
ConfNak id=0xa <magic 0x4a0a3381 >]
Apr  9 01:46:33 localhost pppd[8823]: rcvd [LCP
ConfNak id=0xa <magic 0x4a0a3381 >]
Apr  9 01:46:33 localhost pppd[8823]: Serial line is
looped back.
Apr  9 01:46:33 localhost pppd[8823]: sent [LCP
TermReq id=0xb "Loopback detecte d"]
Apr  9 01:46:33 localhost pppd[8823]: rcvd [LCP
TermReq id=0xb "Loopback detecte d"]
Apr  9 01:46:33 localhost pppd[8823]: sent [LCP
TermAck id=0xb]
Apr  9 01:46:33 localhost pppd[8823]: rcvd [LCP
TermAck id=0xb]
Apr  9 01:46:33 localhost pppd[8823]: Connection
terminated.
Apr  9 01:46:34 localhost pppd[8823]: Exit.
Apr  9 01:53:45 localhost pppd[9086]: pppd 2.4.3
started by root, uid 0


WVDIAL OPTIONS
michelle at mainframe:~$ sudo wvdial
--> WvDial: Internet dialer version 1.54.0
--> Initializing modem.
--> Sending: ATZ
ATZ
OK
--> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
OK
--> Modem initialized.
--> Sending: ATDT822-5473
--> Waiting for carrier.
ATDT822-5473
CONNECT 115200
--> Carrier detected.  Starting PPP immediately.
--> Starting pppd at Sun Apr  9 02:15:06 2006
--> pid of pppd: 9726


I  hope someone can help me with this; it's so
frutrating having to use Winxp, then transfer
everything to linux. and I can't update Ubuntu, or
download what I need, until the modem works. Once
again, I apologize for the long file. Any help is
greatly appreciated!! Thanks!!

sincerely,
Michelle

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