[techtalk] Problems with Microsoft Works

ktb x.y.f at home.com
Mon Apr 23 12:49:13 EST 2001


On Mon, Apr 23, 2001 at 06:19:41PM +0100, Damian Brazendale wrote:
> I have a new P.C. (Dixons E Machine 866 dvd) running windows M.E. With the Pentium lll 866 Mhz processor.  The P.C. came pre-installed with Microsoft Works and this suite works well with factory set conditions, with no other software installed.   However when I install ANY printer driver it causes problems with the Wksdb file.  I initially installed a Hewlett Packard 640C and when I came across this problem I changed it for a Epson Stylus 680, both have resulted in the same problem.
> 
> I have now installed all my additional software with no problems to the Wksdb file, but the very second I install the printer driver, I get trouble!
> 
> The problem arises when I click on "Home Inventory work sheets" then click "Start",  I get an Error Message that reads " Wksdb has caused an error in WKSDB.EXE. Wksdb will now close"  When I click O.K. It goes back to Works, but then a cascade of problems starts and eventually results in my P.C. crashing to DOS then a complete size-up!!!
> 
> If I stay clear of the Works Database file I have No problems using my computer for any task, and it works fine printing.
> 
> Can you help me solve this problem as my software "Help Line" after a whole week on the phone has failed to correct this problem. 
> 
> Yours Hopefully,  Mr D Brazendale 

Save your database files.  Uninstall Works.  Reboot.  Make sure your
printer is working.  Reinstall Works.  Reboot.
That is what I would try.  If that doesn't work I would dump ME because
it is a piece of crap and install some other windows os if you have to.
kent

-- 
 From seeing and seeing the seeing has become so exhausted
     First line of "The Panther" - R. M. Rilke






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