[techtalk] Problems with Microsoft Works

Davida Schiff Dschiff at mohomine.com
Mon Apr 23 10:44:07 EST 2001


Hi Damian,
 
A search on google:
http://support.microsoft.com/support/kb/articles/Q141/9/30.asp
<http://support.microsoft.com/support/kb/articles/Q141/9/30.asp> 
 
Sort of a strange help request for a Linux user group.
 
HTH,
 
Davida

-----Original Message-----
From: Damian Brazendale [mailto:damianbrazendale at hotmail.com]
Sent: Monday, April 23, 2001 10:20 AM
To: techtalk at linuxchix.org
Subject: [techtalk] Problems with Microsoft Works


I have a new P.C. (Dixons E Machine 866 dvd) running windows M.E. With the
Pentium lll 866 Mhz processor.  The P.C. came pre-installed with Microsoft
Works and this suite works well with factory set conditions, with no other
software installed.   However when I install ANY printer driver it causes
problems with the Wksdb file.  I initially installed a Hewlett Packard 640C
and when I came across this problem I changed it for a Epson Stylus 680,
both have resulted in the same problem.
 
I have now installed all my additional software with no problems to the
Wksdb file, but the very second I install the printer driver, I get trouble!
 
The problem arises when I click on "Home Inventory work sheets" then click
"Start",  I get an Error Message that reads " Wksdb has caused an error in
WKSDB.EXE. Wksdb will now close"  When I click O.K. It goes back to Works,
but then a cascade of problems starts and eventually results in my P.C.
crashing to DOS then a complete size-up!!!
 
If I stay clear of the Works Database file I have No problems using my
computer for any task, and it works fine printing.
 
Can you help me solve this problem as my software "Help Line" after a whole
week on the phone has failed to correct this problem. 
 
Yours Hopefully,  Mr D Brazendale 

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