[Jobposts] Site Reliability Engineer, Wikimedia Cloud Services

Lisa Hiraide lhiraide at wikimedia.org
Tue Apr 20 02:39:19 UTC 2021

*Location: Remote (Worldwide)*

Application link: https://grnh.se/5c60ec8e1us


The Wikimedia Foundation is looking for a Site Reliability Engineer to join
our team, reporting to the manager of Cloud Services. As the Site
Reliability Engineer, you will be responsible for maintaining the platforms
and services for the Wikimedia Technology Community. In this role, you will
maintain, upgrade and add new services to our existing cloud, data, and
kubernetes infrastructure.

Come work within the Technology department at the Wikimedia Foundation! Cloud
curates environments that host tools and services utilized across Wikimedia
projects. A significant portion of edit traffic on Wikipedia for example,
is done by community developed tools we host!

Our team maintains Infrastructure as a Service
<https://wikitech.wikimedia.org/wiki/Portal:Cloud_VPS>, Platform as a
Service <https://wikitech.wikimedia.org/wiki/Portal:Toolforge>, and Data as
a Service <https://wikitech.wikimedia.org/wiki/Portal:Data_Services>
products. The team works in partnership (our puppet repo is public! And
yes, you can contribute to it!
with the larger Wikimedia volunteer community to manage these
environments.  Candidates should be comfortable communicating in public and
asynchronous ways with volunteers and developers from around the world.

You’ll work remotely with a full-time distributed team, with members spread
between Europe and North America, and need to overlap (UTC-4 to UTC+2)
working hours.  Some examples of the type of work you’ll be doing include:

   - Expanding the capabilities of our toolforge platform and upgrading
   - Providing a curated Jupyter notebook environment
   <https://wikitech.wikimedia.org/wiki/PAWS> for data analysis and queries
   of Wikimedia data
   - Upgrading, customizing, and adding new services to Openstack

And the backlog <https://phabricator.wikimedia.org/project/profile/832/>
has even more details!

*You are responsible for:*

   - Performing day-to-day operational tasks on Wikimedia’s Cloud Services
   infrastructure (deployment, maintenance, configuration, troubleshooting).
   Develop and support automation tools and processes in support of these
   - Participating in on-call rotation and support in a 24x7 environment

*Skills and Experience:*

   - Comfortable working and thriving within a Linux ecosystem
   - Software development skills in at least one of the following
   languages: Python, Go, Javascript, and/or Ruby
   - B.S. or M.S. in Computer Science or related field or equivalent in
   related work experience.

*Qualities that are important to us:*

   - Share our values <https://wikimediafoundation.org/about/values/>,
   appreciate our code of conduct
   <https://www.mediawiki.org/wiki/Code_of_Conduct>, support our team norms
   and work in accordance with all three
   - Strong English language skills and ability to work independently, as
   an effective part of a globally distributed team
   - Support of our users (volunteer and staff developers) using our
   service offerings
   - Passionate about the value of learning and growing together

*Additionally, we’d love it if you have:*

   - Interest in open source software projects and communities
   - Utilized configuration management tools such as Puppet, Ansible, Chef,
   and SaltStack
   - Experience in designing and operating Ceph or similar distributed
   storage clusters in production environments
   - Built data pipelines and or worked with streaming real time data
   - Used Kubernetes, Docker Swarm, Mesos, or similar container
   orchestration platforms
   - Operated an elastic computing environment such as OpenStack or
   - Operated Open Source database systems like MySQL and Postgres
   - Experience in serverless computing environments
   - Linux systems troubleshooting and debugging skills

*The Wikimedia Foundation is... *

...the nonprofit organization that hosts and operates Wikipedia and the
other Wikimedia free knowledge projects. Our vision is a world in which
every single human can freely share in the sum of all knowledge. We believe
that everyone has the potential to contribute something to our shared
knowledge, and that everyone should be able to access that knowledge, free
of interference. We host the Wikimedia projects, build software experiences
for reading, contributing, and sharing Wikimedia content, support the
volunteer communities and partners who make Wikimedia possible, and
advocate for policies that enable Wikimedia and free knowledge to thrive.
The Wikimedia Foundation is a charitable, not-for-profit organization that
relies on donations. We receive financial support from millions of
individuals around the world, with an average donation of about $15. We
also receive donations through institutional grants and gifts. The
Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization
with offices in San Francisco, California, USA.

*As an equal opportunity employer, the Wikimedia Foundation values having a
diverse workforce and continuously strives to maintain an inclusive and
equitable workplace. We encourage people with a diverse range of
backgrounds to apply. We do not discriminate against any person based upon
their race, traits historically associated with race, religion, color,
national origin, sex, pregnancy or related medical conditions, parental
status, sexual orientation, gender identity, gender expression, age, status
as a protected veteran, status as an individual with a disability, genetic
information, or any other legally protected characteristics.*

*If you are a qualified applicant requiring assistance or an accommodation
to complete any step of the application process due to a disability, you
may contact us at recruiting at wikimedia.org <recruiting at wikimedia.org> or
(415) 839-6885.*

*U.S. Benefits & Perks**

   - Fully paid medical, dental and vision coverage for employees and their
   eligible families (yes, fully paid premiums!)
   - The Wellness Program provides reimbursement for mind, body and soul
   activities such as fitness memberships, baby sitting, continuing education
   and much more
   - The 401(k) retirement plan offers matched contributions at 4% of
   annual salary
   - Flexible and generous time off - vacation, sick and volunteer days,
   plus 22 paid holidays - including the last week of the year.
   - Family friendly! 100% paid new parent leave for seven weeks plus an
   additional five weeks for pregnancy, flexible options to phase back in
   after leave, fully equipped lactation room.
   - For those emergency moments - long and short term disability, life
   insurance (2x salary) and an employee assistance program
   - Pre-tax savings plans for health care, child care, elder care, public
   transportation and parking expenses
   - Telecommuting and flexible work schedules available
   - Appropriate fuel for thinking and coding (aka, a pantry full of
   treats) and monthly massages to help staff relax
   - Great colleagues - diverse staff and contractors speaking dozens of
   languages from around the world, fantastic intellectual discourse,
   mission-driven and intensely passionate people

**Please note that for remote roles located outside of the U.S., we defer
to our PEO to ensure alignment with local labor laws.*

*More information*

*Wikimedia Foundation* <https://wikimediafoundation.org/>
*Blog* <https://wikimediafoundation.org/news/>
*Wikimedia 2030*
*Wikimedia Medium Term Plan*
*Our Commitment to Equity*
*This is Wikimedia Foundation* <https://www.youtube.com/watch?v=OQzZI0l3IOw>
 *Facts Matter* <https://www.youtube.com/watch?v=xQ4ba28-oGs>
*Our Projects* <https://wikimediafoundation.org/wiki/Our_projects>
*Our Tech Stack*


Lisa Hiraide (she/her)

Recruiting Associate

Wikimedia Foundation <https://wikimediafoundation.org/>

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