[Jobposts] Job Opening--Google: Enterprise Technical Support Engineer, Google Applications - Mountain View

Lane Aikin laikin at google.com
Thu Feb 8 01:24:39 UTC 2007

Enterprise Technical Support Engineer, Google Applications - Mountain View 

This position is available in Mountain View, CA. 

The Google Enterprise team brings Google technology to the corporate
marketplace. The team works with product managers and engineers to build key
business applications and improve a product's vision, and provides
comprehensive and responsive assistance to Google's enterprise customers


*	BS degree in Computer Science or related technical degree. 
*	2+ years industry experience in technical support, professional
services, engineering, or systems engineering. 
*	Understanding of Networking standards, such as HTTP, DNS, SMTP,
*	Understanding of Web-based security standards (cookie-based SSO,
*	Understanding of Directory-based standards (Active Directory, LDAP).

*	Hands-on experience implementing, troubleshooting, and supporting
mail servers and other Internet-based applications. 
*	Strong presentational and communication skills, both verbal and
*	Outstanding account management, follow-through and problem solving
skills, resourcefulness, and attention to detail. 
*	Excellent customer skills and ability to work in a variety of
customer situations. 
*	Familiarity with programming/scripting in C++, Java, Python, Perl,
JavaScript, and shell is preferred. 
*	Experience with developing training materials and documentation
development is preferred. 
*	Past experience with hosted services technical support is a plus.

For immediate consideration, please apply at this URL: 


About Google: 

Google's innovative search technologies connect millions of people around
the world with information every day. Founded in 1998 by Stanford Ph.D.
students Larry Page and Sergey Brin, Google today is a top web property in
all major global markets. Google's targeted advertising program, which is
the largest and fastest growing in the industry, provides businesses of all
sizes with measurable results, while enhancing the overall web experience
for users. Google is headquartered in Silicon Valley with offices throughout
North America, Europe, and Asia. For more information, visit

Google is an Equal Employment Opportunity/Affirmative Action Employer 

To all recruitment agencies: Google does not accept agency resumes. Please
do not forward resumes to our jobs alias, Google employees or any other
company location. Google is not responsible for any fees related to
unsolicited resumes.

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