[Jobposts] [JOB] US-CA-Los Angeles: Quality Assurance Engineer Roles at Tick etmaster

[Todd Cranston-Cuebas]

I would like to let LinuxChix members know of excellent job opportunities in
quality assurance here at Ticketmaster in West Hollywood, CA. As part of our
dedication to diversity in the workplace, I'm making a special effort to let
women's technology organizations know of these positions. We're a heavy
linux house and use open-source technologies as the backbone for our
development so I thought your group would be particularly appropriate.
 
Quality assurance is a critical function as part of our development life
cycle. For these roles, the main requirement is to have a very organized and
process-oriented approach to your work, a solid knowledge of web
technologies, some experience in coding/scripting is a plus, and since we do
everything on linux, linux is quite important. We can teach the right
candidate the process of writing test plans, the execution of test cases,
etc. What we can't teach is an unquenchable desire to problem-solve, a
geekiness to get "under the hood," and a methodical approach to work. Of
course if the candidate had some prior QA experience it would be a big plus
for her.

I realize that LinuxChix is an international organization so let me address
a few points.

1). These positions are based in the United States
2). Telecommuting will not be considered for these positions
3). Relocation is part of the package if we present you with
    an offer (out of state only)
4). We will consider H1-B transfers but will not sponsor new
    visas at this time
5). We will consider those requiring a TN work visa
6). Agency candidates will not be considered

Please see the job description below and feel free to contact me directly to
discuss this position in greater detail. Please note that this position will
focus on projects within our CRM and datawarehousing group. We do have
another role that is very similar but is working in our core QA group
supporting Ticketmaster.com. The latter position is more of a pure QA role
without the requirement of as much exposure to system administration.

Please note that I am a direct representative of Ticketmaster and do not
represent an outside agency.

Regards,

Todd

Todd Cranston-Cuebas
Manager of Technical Recruiting
Ticketmaster
8800 W. Sunset Blvd.
West Hollywood, CA 90069
Phone: (310) 360-2436; Mobile: (310) 422-3347
tcc at ticketmaster.com

--------------------------Job Description-------------------------

Title:  Quality Assurance Engineer
Location:  West Hollywood, CA

The Company:
Ticketmaster is the world's leading ticketing company, providing ticket
sales and distribution through www.ticketmaster.com, one of the largest
e-commerce sites on the Internet; approximately 6,500 retail Ticket Center
outlets; 19 worldwide telephone call centers; and a broad online and offline
marketing network.  Celebrating its 30th anniversary in 2006, Ticketmaster
serves more than 9,000 clients worldwide across multiple event categories,
providing exclusive ticketing services for hundreds of leading arenas,
stadiums, performing arts venues, museums, and theaters, and sold 119
million tickets valued at $6 billion in 2005.  Ticketmaster is headquartered
in West Hollywood, California and is an operating business of
IAC/InterActiveCorp (NASDAQ: IACI).

Role:
Join the CRM/Data Analytics development team providing essential QA testing
of new and existing code-base. We have a lot of code to test. Join us to
ensure that our products meet the high quality standards demanded by our
clients and customers.

Organizational Culture:
Ticketmaster is a fast growth company. Candidate must thrive in a
fast-paced, ever changing, entrepreneurial environment. Individual must be
able to work independently as well as collaboratively. Must be resourceful
and be able to understand the full breadth of how the company works
together.  Individual must be a creative thinker, confident and able to
express ideas in an articulate, well thought out manner. Ability to
multi-task and prioritize deadlines is a must.

Essential Job Functions:
Test Definition:
* Plan, write, and execute test plans
* Write, maintain, and verify test cases
* Develop test matrixes, identify test data and use case requirements

Test Execution:
* Black Box/Grey Box Testing: Execute test cases against custom, proprietary
CRM (Customer Relationship Management) tools. Tools include both
client-facing and internal-only tools. Testing includes testing against
large-scale database systems.

Automation:
* Develop automated tests
* Automate other QA processes to improve testing
  efficiency (e.g., scripts for code deployment, automated diffs, etc)

Basic Server Administration/Deployment:
* Edit code deployment scripts
* Edit config files
* Web server stopping/restarting as necessary

Management of Bug-Tracking System:
* Basic bug-tracking application support (not development
  of a new bug-tracking system)
* User management
* Other system maintenance, including upgrade, as required

Requirements:
Test Definition:
* Prior proven experience writing test plans and test cases
* Prior experience analyzing the needs of internal/external clients
* Strong communication skills (both written and verbal)

Test Execution:
* Prior proven experience with black box/gray box testing
* Must have experience testing web applications
* Basic SQL skills are essential for testing against our databases
* Should be comfortable with relational database technology,
  concepts and tools
* Must be able to work in an environment with short development
  and release cycles

Automation:
* Familiarity with programming/scripting language(s) (e.g., Ruby, Perl,
  UNIX shell)
* We are not looking for testers who are dependent on a specific tool
  (e.g., WinRunner, etc.)

Basic Server Administration/Deployment:
* Prior experience with the basics of server administration,
  including server starts/stops
* Prior experience with basic modifications to web server config files
* Experience with IIS on Windows or Apache on Linux
* All applicants must be familiar with Linux at least at a user level
  (i.e., experience working at the command prompt is a requirement)

Management of Bug-Tracking System:
* Familiarity with a bug tracking tool (e.g., Bugzilla, RT)
* See system administration requirements above.

Preferred Experience (but not required)

* Experience testing applications developed using Microsoft's
  .NET framework
* Strong scripting language skills
* Specific experience coding in Ruby or Perl
* Prior experience with open-source test automation tools
  (e.g. Watir, Selenium)

Competitive compensation and benefits package offered. Qualified applicants
should apply online through the IAC/InterActiveCorp career site on the
following link: Ticketmaster Careers or visit
http://jobsearch.iac-careers.com/

Ticketmaster is committed to creating a diverse work environment and proud
to be an equal opportunity employer. Due to the high volume of responses, we
will only respond to those candidates that most closely match our
requirements.

Thank you for your interest in Ticketmaster, an operating business of IAC/
InterActiveCorp (NASDAQ: IACI).  To learn more about other Ticketmaster
visit: http://www.ticketmaster.com/careers/.