[Courses] FAQ: Technical FAQ

[LinuxChix FAQs]

                         LinuxChix: List Technical FAQ

  Terri Oda

   Revision History              
   Revision 1.0                  March 2002                  

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   1. Mailing lists: Technical questions

                1.1. How do I unsubscribe?

                1.2. I'm not getting mail from linuxchix anymore. What's
                wrong?

                1.3. My mail got "held for approval" because it said I wasn't
                a subscriber. What do I do?

                1.4. My mail to the linuxchix lists isn't getting through at
                all!

                1.5. I keep making the mistake of sending from the wrong
                address. Do I need to subscribe it?

                1.6. How do I get my password?

  1. Mailing lists: Technical questions

   1.1. How do I unsubscribe?

   There are three common ways:

     * The web interface

       Go to http://mailman.linuxchix.org/mailman/listinfo/courses and enter
       your email address in the "Edit Options" box. From there, you should
       get a list of information about your subscription, including an option
       to unsubscribe.

     * By email

       Send a mail to courses-request at linuxchix.org with the subject
       "unsubscribe" (or click on this link:
       mailto:courses-request at linuxchix.org?subject=unsubscribe)

     * By asking a list admin.

       If you're having a lot of trouble with unsubscribing, ask a human. :)
       The list admins' addresses are on the bottom of the pages on the web
       interface, and they can also be contacted using the
       courses-admin at linuxchix.org address.

   1.2. I'm not getting mail from linuxchix anymore. What's wrong?

   There are a few possibilities:

     * No one has sent any mail to the list(s) you're on for a little while.

       To check if this is the case, visit the archives at
       http://mailman.linuxchix.org/pipermail/courses/.

     * You were bouncing mail and have had mail delivery (temporarily)
       disabled by the list software.

       If you bounce too many messages, the list software stops trying to
       send you mail. To check if this is the case, go to
       http://mailman.linuxchix.org/mailman/listinfo/courses, enter your
       email address in the box near the bottom where the button says "Edit
       Options", and check to make sure that you are set to be receiving
       mail. Change it if you're not and your address is working again.

       If you didn't know you were bouncing already, you can ask for a copy
       of the bounced message to help you figure out what went wrong.

     * The mailing list is actually down.

       Try pinging linuxchix.org to see if the machine is up and your machine
       can reach it. If it is, try contacting one of the admins to find out
       what's going on.

   1.3. My mail got "held for approval" because it said I wasn't a
   subscriber. What do I do?

   If you want the mail to go through right away, your best option is to
   resend it from the address at which you're subscribed. If you resend,
   don't be surprised if you see a duplicate copy come through later when a
   listadmin approves it without noticing that you've resent.

   If you're not in a hurry or don't want to or can't resend, most legitimate
   posts will be approved by an admin when she gets them and has time to deal
   with them. This usually takes less than a day, sometimes two.

   1.4. My mail to the linuxchix lists isn't getting through at all!

   It is possible that there is some error with the machine hosting the
   linuxchix.org mailing lists. Check the archives of the list, linked from
   http://mailman.linuxchix.org/mailman/listinfo to see if your post has
   appeared. Check if there have been other posts to the list in the last few
   days. Mail the list admins, simply place -admin after the list name (the
   courses admins' email is <courses-admin at linuxchix.org>)to ask if there
   is a problem.

   At present, the LinuxChix hosts are using Realtime Blackhole List
   filtering on LinuxChix lists. If your mail is originating from a computer
   that is a known open relay, then your post to LinuxChix will bounce. If
   this is the case, and you are using an ISP account, you should be using
   their SMTP server to relay your mail rather than connecting directly - ask
   their technical support what the SMTP server's address is and ask them or
   us how to set up your mail to go via their server. If not then you might
   want to investigate how to be removed from the RBL. You might want to let
   us know by asking someone to forward mail to us.

   1.5. I keep making the mistake of sending from the wrong address. Do I
   need to subscribe it?

   We prefer that you do subscribe any address you use frequently for
   posting. Since you can subscribe an address without receiving mail to that
   address, it's often easier to just subscribe an address than to remember
   to switch your From: line!

   Subscribing without receving mail ("nomail" option)

     * Subscribe the address from which you want to send mail.

     * Go to the listinfo page
       http://mailman.linuxchix.org/mailman/listinfo/courses and enter the
       email address in the "Edit Options" box at the bottom of the page.

     * On this options page, set "Disable mail delivery" to "On", enter your
       password in the box at the bottom, and press "Submit my Changes"

   Voila! Now you can send mail from your address without having it held for
   approval.

   1.6. How do I get my password?

   Your passwords are mailed out to you once a month, but if you want it
   sooner, go to the listinfo page
   http://mailman.linuxchix.org/mailman/listinfo/courses and enter your
   email address in the "Edit Options" box at the bottom of the page. This
   will bring up a page of information about your subscription, and you can
   click on the button marked "Email my password to me"