[techtalk] know of a linux-friendly isp in la?

[Erin Clarke]

Thanks for clarifying, Robert. I wasn't sure. Its hard to tell 
with text what tone is intended. I've seen enough snarky replies 
on mailing lists that I wanted to help clarify. [=^J 

One thing - at my last place of employ (a non-profit ISP) when 
I was in tech support, we didn't officially provide support to 
Linux users (we did have a few, but not many), but a couple of 
us would always try to be as helpful as we could. But then, we
generally went above and beyond the call of duty for all our 
users. But that's in Toronto and they've just stopped providing 
dial-up... 

Some ISPs are much more restricted and rigid in the extent of 
tech support provided and the support staff have everything 
in a binder, scripted, so if the problem exists outside that
then its likely not supported (though they can escalate some 
issues to other technical/support staff), regardless of the 
operating system in question (even if they do support Linux 
users). 

I guess my point is that its not easy to tell from the front 
end how Linux-friendly an ISP may be, which is probably why 
Kathy is asking this list. :^)

Good Luck!

Erin  8)

On Wed, Jun 07, 2000 at 04:14:00PM -0500, Robert Wade wrote:
> I most certianly was not being sarcastic, I was didn't really know what she
> was talking about. I'm terribly sorry, however if it came across that way
> 
> Robert Wade
> 
> 
> Erin Clarke wrote:
> 
> > I assume that Kathy meant "Linux-friendly" in terms of support,
> > not connectivity.
> >
> > I'm nowhere near L.A., so I can't help on that issue, but the
> > reply from Robert comes across as a bit sarcastic, which isn't
> > helpful. I thought that clarifying what Kathy meant might be,
> > even if I can't suggest any L.A.-based ISPs who are known to
> > provide tech support to Linux users.
> >
> > Erin  8)
> >
> > --
> > Erin Clarke
> > SysAdmin-y Type
> > Doer of Many Things
> >
> > On Wed, Jun 07, 2000 at 02:57:19PM -0500, Robert Wade wrote:
> > > Well golly, all you really need is a ppp friendly isp, and most everyone
> > > is. If suddenly every local la isp disappears, try mindspring or
> > > earthlink (oh duh, they're the same now...)
> > >
> > > Kathy Hargreaves wrote:
> > >
> > > > Hi,
> > > >
> > > > Does anyone out there in L.A. know of a Linux-friendly ISP?

--
Erin Clarke
SysAdmin-y Type
Doer of Many Things