[Courses] [Spineful Living, lesson 2: When Nice = Rude]
listpig at earthlink.net
Mon Apr 9 17:57:21 UTC 2007
"Sir, is there someone else there that I could speak to who is interested in
helping solve the problem, rather than critiquing my abilities?"
That's kind of what comes to my mind, although I can see that it would
likely head for a debate. Once it started doing so, though, I'd think you'd
want to refuse to argue and simply dig your heels in and request escalation.
What do you think?
On 4/9/07 12:44, "Carla Schroder" <carla at bratgrrl.com> wrote:
> My first impulse is to not even bother with Mr. Dork, but insist on an
> escalation. Then when your situation is resolved, file a formal complaint
> with Mr Dork's boss. Does this sound like an effective tactic?
More information about the Courses